We provide a wide range of training courses for the banking and financial services sectors, building on our extensive experience of front office and back office operations. This includes front-line relationship management, credit and lending analysis, and sales, to back office and call centre processes, operations and business support. Click on the links below for a sample programme - but please contact us to discuss your particular requirements - or click here to return to the Business and finance training page.

Financial analysis for lenders

The structured approach to credit analysis

Principles of security for lending

Turning the tables on the lenders: a business simulation to develop empathy in corporate lenders

Financial crime prevention

Anti-money laundering

Credit Control and Profitablity

Call Centre Management and Operations

General Insurance